Uplynk Eliminates Its Biggest Network Blind Spot with AlvaLinks, Slashing Time to Resolution for Live Streaming Events
A real-time network observability platform gives streaming providers the data to pinpoint upstream issues instantly, transforming vendor relationships and protecting viewer trust.
Wilmington, DE, and Tel Aviv, Israel, 30 March 2026 – Uplynk, a leading streaming platform serving major broadcasters, content owners, sports leagues, and faith-based organizations, and AlvaLinks, a pioneer in real-time network observability, today announced that Uplynk had integrated AlvaLinks’ real-time network observability platform to accelerate the detection of network blind spots across its cloud-based streaming infrastructure. The integration has transformed how Uplynk detects, diagnoses, and resolves upstream network issues, reducing time to resolution and strengthening the chain of trust that connects viewers to the content they depend on.
Uplynk operates a multi-region, multi-availability-zone streaming platform that supports everything from the Super Bowl and the Oscars to niche sports leagues and local broadcasters. The platform performs midstream CDN switching, automatic failover, and horizontal scaling to keep streams stable for millions of concurrent viewers. Yet despite this sophisticated architecture, one layer remained stubbornly opaque: the network itself.
“We take reliability seriously, especially when seconds matter,” said Shahar Mor, VP of Engineering at Uplynk. “We could see there was a network problem, so our platform responded by switching automatically to another cloud region. The dialog with our cloud partner about it quickly shifted to specifics, such as instance IDs, IP addresses, and route-level data. AlvaLinks allows us to move much faster toward resolution and prevention by giving us that concrete, real‑time network evidence, turning what would have been informed theories into actionable data.”
“This is the reality streaming providers face every day,” said Adi Rozenberg, CTO and Co-Founder of AlvaLinks. “Alarms arrive late, logs are delayed, and data from different sources is out of sync. Operators are expected to build a clear picture from fragmented information, and that’s a challenge whether you’re relying on humans or AI. AlvaLinks products are designed to close that gap by delivering correlated, real-time network telemetry in a single view.”
Since deploying AlvaLinks’ real-time observability platform, Uplynk’s engineering team has gained immediate access to the route-level data, including IP addresses, network paths, and hop-by-hop telemetry, needed to open actionable tickets with upstream providers the moment an issue is detected. The platform aggregates network intelligence in real time, replacing a blind spot with precise, shareable diagnostics.
The value became especially clear during a series of cloud-provider-related network anomalies earlier this year. Using AlvaLinks data, Uplynk quickly identified and contextualized upstream disruptions and presented concrete, actionable evidence to its cloud partner. This accelerated resolution and secured commitments to preventive measures, replacing a slower, more speculative escalation process driven by the lack of definitive data.
“In live streaming, every second of downtime is lost revenue and lost trust in our customer’s brand,” Mor added. “AlvaLinks doesn’t just help us troubleshoot faster. It lets us provide clear root-cause analyses to our customers, which protects their relationship with their viewers. That chain of trust is everything in this business.”
Looking ahead, Uplynk plans to deepen the integration by combining AlvaLinks telemetry with AI-driven analysis to correlate alerts across multiple data sources and drive faster automated decision-making. The company is also beginning to deploy AlvaLinks agents on customer premises to extend visibility across the entire signal chain, from origin to viewer.
“Understanding what happens within our network used to be a huge blind spot,” said Mor. “Once we started using AlvaLinks, everybody on the team saw the value immediately. The data is there in real time, and it changes the conversation with every partner and vendor we work with.”
About Uplynk
Uplynk is the streaming engine behind some of the world’s most-watched content. Our cloud-native platform powers 24/7 channels, live events, and VOD libraries for major broadcasters, sports leagues, and media companies. With fully managed services and tools like StreamOps, Uplynk simplifies complex workflows and delivers broadcast-grade reliability at scale. Each month, we help partners deliver over 100 million hours of seamless viewing across every screen. Learn more at uplynk.com or follow us on LinkedIn.
About AlvaLinks
AlvaLinks is a pioneer in real-time network observability for enterprises and service providers operating mission-critical infrastructure or cloud services. By delivering granular visibility into network behavior across multi-segment, multi-region networks, AlvaLinks enables faster detection, diagnosis, and resolution of network issues, protecting service quality and customer trust. Learn more at AlvaLinks.com or follow us on LinkedIn.
Media Contacts:
Uplynk: Matthew Kramer, Director of Product Marketing
Email: matt@uplynk.com | Phone: +1 347-996-9767
AlvaLinks: Garry Learner, Regional VP East
Email: Gary.Learner@alvalinks.com | Phone: +1 (617) 834-7065